Printer & Scanner§8.3
Scanned drawings don't appear on my laptop
Scanner completed but the files aren't showing up.
Step-by-step fix · 3 steps
- 1
Check the scan destination folder set on the scanner or printer — scans are often sent to a shared network folder rather than directly to your laptop.
- 2
If the destination is a OneDrive or SharePoint folder, check the sync status (see OneDrive section) — the scan may have arrived but not yet synced down to your laptop.
- 3
Ask whoever is near the scanner to confirm the scan completed successfully on the device's own screen.