Printer & Scanner§8.2
Print job stuck in the queue
Documents are stuck and the printer won't proceed.
Step-by-step fix · 3 steps
- 1
Open the print queue: Settings → Printers & scanners → click your printer → Open print queue → cancel all pending jobs.
- 2
Restart the laptop — this clears the print spooler cleanly.
- 3
Resend the print job one document at a time to confirm it's working.