D&C Estimate Logo
D&C EstimateEstimator Portal
Internal Docs/Login & MFA/Account locked after too many failed attempts
Login & MFA§10.2

Account locked after too many failed attempts

Your account is locked and you can't log in.

Step-by-step fix · 3 steps

  1. 1

    Wait at least 15–30 minutes before trying again — many lockouts release automatically after a short period.

  2. 2

    Avoid retrying the same password, as this can extend the lockout duration.

  3. 3

    If still locked after waiting, contact IT/Admin to unlock the account.