Login & MFA§10.2
Account locked after too many failed attempts
Your account is locked and you can't log in.
Step-by-step fix · 3 steps
- 1
Wait at least 15–30 minutes before trying again — many lockouts release automatically after a short period.
- 2
Avoid retrying the same password, as this can extend the lockout duration.
- 3
If still locked after waiting, contact IT/Admin to unlock the account.