Network / VPN§6.1

Wi-Fi says 'Connected' but nothing loads

Internet appears connected but websites and apps won't load.

Step-by-step fix · 4 steps

1
Click the Wi-Fi icon (bottom-right) → toggle Wi-Fi off, wait 10 seconds, then turn it back on.
2
Forget the network and reconnect: Settings → Network & internet → Wi-Fi → Manage known networks → Forget the network, then reconnect and re-enter the password.
3
Restart the laptop.
4
If only your laptop is affected (colleagues nearby have working internet), update the network adapter driver: right-click Start → Device Manager → Network adapters → right-click Wi-Fi adapter → Update driver.