Audio & Video§11.1
Can't hear anything in a Teams call
No audio output during online meetings.
Step-by-step fix · 3 steps
- 1
Click the '…' menu during a call → Device settings → confirm the correct output device (speaker or headset) is selected.
- 2
Right-click the speaker icon in the taskbar → Open volume mixer — make sure Teams is not muted there.
- 3
If using a headset, check it is properly plugged in or paired, and that its own physical volume or mute switch is not engaged.